Certificate in Global Business Essentials

Develop a well-rounded business skill set to successfully drive actionable global results by enhancing your global business knowledge.

Enhance your understanding of global business essentials focusing specifically with cross-cultural communication, and managing conflict with a global mindset to increase your global effectiveness and marketability. Use the skills learned in your business essentials certificate to define and implement global strategies that will positively drive results for your organization.

Thunderbird Online's three-course certificate program is comprised of selecting the following courses: Cross-Cultural Communication, Managing Conflict with a Global Mindset, and Elective Course. Through this online business essentials certificate, you will gain both the confidence and capability to make critical global business decisions utilizing proven success-based strategies.

Real-World Benefits:



  • Understand different levels of culture by improving self-awareness and communication skills through the examination of your cultural orientation.
  • Enhance your capacity to work in global teams and improve your ability to give feedback to team members.
  • Examine how global diversity and inclusion will impact your company, and learn how to leverage individual contributions to foster creative problem-solving.
  • Evaluate the impact of using “Power Over” versus “Power With” in developing your negotiation strategy.
  • Recognize cultural, situational, and social factors of virtual negotiations by understanding the surprises of social distance.
  • Understand how the attributes of a “global mindset” affect global negotiation and conflict management by identifying different frameworks of conflict styles.
  • Identify and understand the implications of cultural orientations when choosing an alternative dispute resolution.



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To receive your Certificate in Global Business Essentials, you must successfully complete the following online courses:


* See upcoming start dates

To earn the Certificate of Completion, participants must:

  • Complete all requirements as outlined in each program syllabus
  • Complete the End-of-Course Assessment with a score of 80% or higher
  • Complete the End-of-Course Survey

Thunderbird Online's Certificate in Global Business Essentials is geared toward business associates and emerging leaders who require a well-rounded global business education focused on the fundamentals of marketing, leadership, and finance.

Who Should Enroll?

  • Working Professionals – Improve your marketability in today's global marketplace.
  • Experienced Executives – Gain expertise in a global business focus area.
  • Post Degree – Focus on a specific business area to enhance your global knowledge.

The Cross-Cultural Communication online course is led by Professor Denis Leclerc, Ph.D., is a Clinical Professor of Cross-Cultural Communications and Global Negotiations at the Thunderbird School of Global Management. He teaches several Thunderbird programs including the full-time MBA program, Global MBA On-Demand, Executive MBA program and custom corporate programs. His areas of expertise are focused on global communications and other aspects of global business, particularly cross-cultural communication competence, global negotiations and leading with a global mindset.

View Professor Leclerc's video on Negotiating with a Global Mindset.

Your Thunderbird Online Certificate courses include:

  • All online study materials
  • Access to the Thunderbird learning environment
  • Certificate at the completion of your course and/or Thunderbird Certificate
  • Exclusive Thunderbird Online certificate badge to display on your LinkedIn profile, resume, and e-mail signature


Single Program Fee: $990
Three-Course Certificate Track: $2,970

The continuing education unit (CEU) is a recognized method of quantifying participation in an organized continuing education experience under qualified instruction. One CEU is equal to 10 contact hours of time spent in such an educational experience. The main purpose of CEUs is to provide a permanent record of the educational accomplishments of an individual who has completed non-credit educational and career enhancement activities.

Each participant receives 3 CEUs per online course completed, equating to 9 CEUs for the entire online executive certificate program.

Global Business Essentials

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