Untested crisis plans and everyday problem-solving skills aren't enough in today's volatile world. Many leaders mistakenly believe they're ready, and often confuse navigating messy situations with true crisis leadership. Unchecked dilemmas can devastate an organization, but Thunderbird School of Global Management’s Contemporary Crisis Management program empowers participants to transform from reactive problem-solver to masterful crisis navigator. After this two-day workshop, you will be equipped with cutting-edge skills and proven tools to build organizational resilience and emerge from any challenge stronger.

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Registration Information

Certificate Location Date Type Cost Register
Contemporary Crisis Management Phoenix, AZ September 8-9, 2025 In-Person, Online $1,500 Register

Key Benefits

  • Identify and assess the latest trends shaping crisis management, from social media firestorms to environmental disasters.
  • Conduct a comprehensive evaluation of your organization's vulnerabilities and strengths, uncovering potential blind spots and areas for improvement.
  • Learn the essential "do's and don'ts" of effective crisis leadership, regardless of the situation. Discover proven strategies for clear communication, decisive action, and building stakeholder trust during tumultuous times.
  • Put powerful tools and techniques like stakeholder assessment, scenario planning, crisis leadership teaming, and plan mapping into practice to ensure a coordinated and effective response.


  • Foster open communication, build trust across all levels, and empower every team member to contribute to crisis prevention and mitigation.
  • Learn to recognize early warning signs, overcome cognitive biases, and prevent minor setbacks from escalating into a full-blown crisis.
  • Reflect on your own leadership style and identify areas for growth. Develop resilience techniques to manage stress, maintain clarity, and lead with unwavering confidence during high-pressure situations.

Who Should Attend?

  • Executives, risk officers, and security specialists seeking to build comprehensive organizational resilience.
  • Public relations specialists or reputation managers responsible for crafting effective communication strategies during critical events.
  • Leader in a high-risk industry (e.g., health care, finance, utilities) facing unique threat landscapes.
  • Campus administrators faculty members responsible for student safety and institutional reputation.
  • Public safety professionals, first responders, and law enforcement officers looking to enhance your crisis leadership skills in managing real world disasters.


The program will use presentations, small group discussions, and interactive sessions to cover the following topics:

  • Navigating the new landscape of crisis management
  • Assessing your organization's crisis readiness
  • The do's and don'ts of crisis leadership 
  • Practical tools and techniques
  • Building a resilient organizational foundation
  • Signal detection and overcoming biases
  • Fortifying your personal crisis leadership skills


Why Thunderbird for Executive Education?

Thunderbird empowers global professionals to shape the changing landscapes impacting their enterprises by expanding and updating their future-ready skills and connecting them to a diverse network of global experts.

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